Furniture Delivery
We deliver anywhere in South Africa, Namibia and Botswana and can also deliver overseas by arrangement. The delivery fees will depend on your location.
If you are shopping online, our checkout functionality will calculate the cost of delivery for you once you have confirmed your order and address. If you are purchasing from a Coricraft store, one of our friendly sales consultants will confirm the delivery fee to your specified address.
We are responsible for the goods while they are in transit, and any damages will be at our expense.
Your goods will be unwrapped and placed in position in your home by our professional and trained delivery staff.
Any items requiring assembly will be assembled by our trained staff, free of charge.
For overseas orders, delivery requests and information, visit our Exports page.
Collections
If you do not wish to make use of our delivery service, you can arrange to collect your order from our warehouses – see below. Please speak to your sales consultant or contact us to arrange collection of your purchase.
Access Guidelines
To help us get your furniture into its new home, please ensure that the items you have purchased will fit through any entrances and hallways, and that they will be suitable for your space. We will provide you with the measurements of your purchase to help you do your home and obstruction measurements to ensure it will fit. It is important that you do so. Should it not fit, a 10% cancellation fee may be charged and any delivery and Coriguard costs are non-refundable.
We want to help you with a successful delivery, so we also offer a hoisting service for customers living in a flat or with doorways / hallways that cannot be navigated with large furniture. Please note that there is an additional charge for a hoisting service and this fee will be added to your order.
Measuring your space
Measuring your space prior to selecting your new furniture will make delivery day hassle-free.
For your convenience, we have published dimensions (height x width x depth) under Specifications on every product page when you shop through our website. If you have trouble visualising the size of the piece in your space, one easy trick is to measure out the width and depth on the floor with masking tape or painter tape. You can also place a piece of tape on the wall to get an idea of height. If you’re measuring a sofa, make sure you also record the diagonal depth, which will determine if the piece can be brought through tighter entryways at an angle.
Ordering a Slouch
Left Slouch
The chaise is on the left hand side as you look at the sofa from the front
Right Slouch
The chaise is on the right hand side as you look at the sofa from the front
Minimum width required for our biggest couches
Minimum width: 80cm
Style:
Raleigh (Modular) / Santorini / Afrique / Congo / Terry / Rosco
Minimum width: 85cm
Style:
Orson
Minimum width: 100cm
Style:
Bianca / Bianca (Modular) / Breen / Breen (Modular) / Middleton / Lodge
Measuring & pre-delivery prep
1. Doorways
Measure from the inside of your doorjambs, making sure to note how wide your doors can open. You should also measure the amount of space from the doorway to the nearest opposite wall in the hallway. Be sure to take your doorknobs into consideration when measuring. If the doors can be removed prior to delivery, consider this option as it will provide more space to manoeuvre furniture and prevent possible damage.
2. Stairways
Measure the width of your stairway, taking handrails or posts into account. Your measurements should include the height from the top and bottom steps to the ceiling. Temporarily removing the handrail may be necessary to give you more room. If your stairwell has a landing, make sure your furniture can fit on and around the landing, both width and height.
3. Passages
Be sure that your passages have enough room to accommodate your furniture, particularly if there are any twists or turns before reaching your final destination. In the passage, measure the height, width and depth, making sure the shortest measurement of your furniture is less than the width of the passage.
4. Remove obstacles
Obstacles, including low-hanging ceiling lamps or fans, should be removed prior to delivery. You should also take into account any features in your home that cannot be removed, such as breakable decorations, stairway banisters and angled ceilings or walls. The path to where your furniture will be placed should be clear, so you may need to temporarily move existing furniture pieces such as a console table or floor lamp. Also note that area rugs should be moved to prevent trips or slips.
5. Outside Area
Take note of your gate, porch and flower beds. If you live in an apartment building, the lobby and all paths to your apartment or loft should be measured.
6. Lifts
If you live in a building with a lift, you should measure the interior of the lift as well as the door openings. Take diagonal measurements from the bottom of the doors to the back upper corner of the lift. If your building has a service lift, you should ask your building manager for permission to use this lift for your furniture delivery as service lifts are generally larger than general-use lifts.
Tips & aspects to consider
Tip 1
Consider the size of the space. A small couch fits a small space and large sofa fits a large space. Though this concept seems simple, both design trends and your love of a particular piece sometimes results in large couches being crammed into small spaces or small couches getting lost in large lofts and living spaces. Unfortunately, this never looks or feels right.
Tip 2
Look at the other furniture in the room. A large couch looks out of place with small chairs and side tables and vice versa. Don’t group a large, overstuffed couch with small, basic chairs. Keep the couch to scale with the other furniture in the room.
Tip 3
Stick to the general spacing rules for all the furniture in the room, including the couch. When you are finished with the room, there should be a 45cm allowance between the couch and the coffee table. There should be between 10cm to 25cm of space between seating so that everyone in the room can converse without yelling or feeling like they are crowded. Additionally, the television and couch should be about 2m apart. Your couch and other furniture should all fit in the room while accommodating these measurements.
Tip 4
Before you buy, measure the couch and mark out where it will go on the floor with masking tape, to make sure it will really fit the space. This is especially important for sectionals, which are often oversized and can inspire buyer’s remorse
Tip 5
Although style is important, never sacrifice on comfort. Even if you have a small space, a little couch may not work for you if you are 6 feet tall. In that case, it may be better to have less furniture in the room than a lot of small furniture.
